Developing systems with modern integrations in the public sector, in addition to benefitting tech teams in governments, directly impacts the population in general, by improving platforms like websites and applications.
That is why the need to evolve legacy systems makes this modernisation scenario even more challenging, sparking some questions as to what it actually takes to obtain greater agility and scalability in systems.
First of all, a good starting point is to understand how a technological transformation can boost and help manage the vast amount of data in the public sector. Continue reading this article to learn more.
Considering migrating from an On Premises structure to the Cloud can be quite challenging. But most times, IT teams in the public sector are leaner and struggle with everyday duties. That is why there are some clear and immediate benefits of using the cloud, such as:
This point requires extra attention, because it can be considered the most important principle. Adopting it beings major benefits such as resilience, agility, scalability and extendability. And the main change is that integrations happen in real time; that is, you don’t have to wait for D-1 to create a batch process to transfer hundreds of records in the batch model.
If moving everything to the Cloud is not a viable option, either due to security requirements or difficulty of migrating legacy systems, hybrid integration processes can be carried out across different deployment methods, either Multi-Cloud or On-Premises.
In this scenario, there must be specific components to collect and receive integration events that are very close to the origin and destination of integrations.
This is a key factor in modern integrations, especially because it directly involves the protection of personal data of citizens. After all, considering the possibility of running multiple environments and providing integrations beyond the corporation’s boundaries, such as integration with partners, security risks must be properly managed. Authentication, authorisation, and vulnerability protection policies must be covered in integration designs.
Another crucial principle is real-time observability. This means ensuring monitoring and governance over all integrations and as close to real time as possible. This characteristic implies having reactive observation events that react to monitoring events, such as alerts generated whenever specific error thresholds are reached. Another important point is to have end-to-end traceability, from the origin of integration to destination, in addition to being extremely detailed.
In the public sector’s reality, where massive volumes of data are gathered and managed, integration between systems is a latent need that should continue to grow with the advent of modern architectures, such as cloud services, Microservices and server-free.
Optimising the daily routines of IT teams focused on government activities is crucial to improve the end product and attain benefits such as cost reduction, greater feeling of security with data, and increased productivity. And modernising processes is the best way to accomplish all that.
In addition, APIs can be used to improve the products provided to citizens, with a massive applicability potential. In this case, governments can invest in portals where citizens can have access to online public services.
In another standpoint, APIs also assist in the integration of internal government systems, facilitating the organisation of data and improving the routine of processes, which are oftentimes performed manually.
Amidst so many potential applications of APIs in government spheres, it is impossible not to wonder what other innovations lie ahead in this field, and how much modern integrations in the public sector can boost quality in this segment.
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