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Luciana Bandeira
November 13, 2023
min reading time

How To Have a Healthy API Integration

In the past, our Developer Experience (DX) team at Sensedia has shared valuable information and guidelines to enhance your understanding of effective API utilization. 

Today, we are committed to building upon these established principles, aligning with the insights and recommendations our team has previously championed. Our objective is to provide you with a comprehensive set of crucial actions designed to maintain and elevate the quality of use and overall health of APIs and integrations.

This commitment is rooted in our ongoing dedication to facilitating Developer Experience best practices, ensuring seamless and efficient onboarding and governance processes. By following these guidelines, you are adhering to industry best practices and tapping into our team's collective expertise. These actions are crafted to address immediate concerns and establish a foundation for sustained excellence in API integration.

As we navigate the evolving landscape of technology and integration demands, rest assured that the principles outlined here, aligned with DevOps practices, are designed to remain relevant and adaptable. Our goal is to empower you with actionable insights that resonate with both seasoned developers and those new to the intricacies of API integration. 

Together, let's explore and implement these crucial actions to ensure that your APIs not only meet but exceed expectations, fostering a robust and enjoyable digital experience.

Optimal API Management and Continuous Improvement Guidelines

  • Set Up a Developer Portal with Guides and Usage Guidelines.

Your developer must understand how to make successful calls and grasp usage thoroughly. This includes knowledge of the authentication process, making correct API calls, identifying returns, and other essential DevOps practices and usage information.

  • Monitor Daily Integration Calls Using Logs, Metrics, or Alerts.

API monitoring helps identify if a developer is making too many errors, if the backend is reaching a bottleneck, and other critical scenarios, allowing for prompt action and resolution.

Stay alert! While errors in requests can happen, the key is to identify and prevent them to avoid any impact on users, the API, your backend, or your business.

  • Use API Returns Effectively.

Standardize your call returns. HTTP Status has global code standards, and using them correctly simplifies understanding and identification of errors.

  • Spot Main Issues: Identify App/Developer Causing Errors and Understand the Reasons.

This helps you take action to prevent increased errors and overload in your APIs and services, aligning with DevOps practices. It also allows you to identify any developer comprehension failures and explore usability improvements and clarity in your integration.

Frequently, errors happen because of a lack of understanding of API usability or an overload in the backend.

  • Combine Technical and Business Insights.

Simply concentrating on the technical aspects of APIs, without considering Developer Experience best practices, may not suffice to make them clear and user-friendly. Sharing business-related issues, flows, and best practices with your developer can enhance API usability and provide a better understanding of various usage scenarios.

  • Maintain Close Contact with Partners and External Developers.

Do you maintain a service and communication channel with your partners? Proximity facilitates quick and efficient two-way communication. A partner ecosystem is crucial for agile error communication, integration enhancements, and gaining external insights into usage.

  • Collect Feedback.

As mentioned earlier, staying connected with partners and developers using the API and leveraging a DX platform is crucial. They experience day-to-day usability and offer a perspective often different from the API creator's, providing valuable external insights.

Seek regular feedback to uncover improvement ideas and discover indicators of your API's strengths.

  • Seek Continuous Improvements.

Improvements manifest gradually as your API is operational and in active use.

These actions, combined with measuring developer experience, can reveal any issues that may be addressed regarding flow and usability, If you've found ways to improve accessibility and precision in logs, follow-ups, or developer communication, incorporate those solutions into your API strategy. This recommendation applies to the Developer API Portal as well. Regularly updating the documentation makes the entire process organized and manageable.

Are you implementing these Developer Experience best practices in your company and APIs?

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