User Experience

Customize and Continuously Evolve Your API Portal

With the help of our specialized team, your Developer Portal transforms into a dynamic catalog where APIs, documentation, and tools connect seamlessly, helping you build stronger ecosystems and long-lasting partnerships.

Experience First

Give developers more than functionality. Offer a consistent, intuitive, and branded journey that makes adoption easier and learning faster, while continually improving their experience.

A Portal Designed Around Your Business

Every company is unique, and your API Portal should reflect that. We create Developer Portals tailored to your brand with intuitive interfaces, centralized documentation, and compatibility across gateways, making the partner journey clear and engaging from the start.

Turning Experience Into Growth

A well-designed Developer Portal paired with advanced UX drives adoption, accelerates onboarding, and scales ecosystems. With Sensedia experts at your side, your Dev Portal becomes a strategic channel that fuels business growth.

The Process

A Clear Path to Developer-Centric UX

Our experts partner closely with your team, uncovering technical and business insights that move your strategy forward. Through a four-stage approach, we bring together strategy, design, and delivery to create impactful results.

  • Discovery: map onboarding journeys, create prototypes, and define portal UX
  • Setup: configure the platform and Partner Portal for smooth access
    Customization: design advanced personalizations for partner onboarding
  • Evolution: refine continuously with weekly planning and prioritization sessions while your Portal is live
The Team

Experts Focused on Your Success

With Sensedia, you gain a dedicated team of Full Stack Developers, Solution Architects, UX specialists, and QA analysts, all led by an experienced Team Leader to ensure consistent delivery.

Control and Visibility

A Platform That Works the Way You Do

Bring business rules, workflows, and documentation into one place. Create a fluid experience for your users while reinforcing the strategic value of your Developer Portal.

Find the ideal level of support based on the criticality of your business.

A tailored support experience tailored to each customer's needs.

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Explore the key differences between Sensedia’s support plans

Compare our plans
Standard
Advanced
Premium
Support Availability
8x5 (business hours)
24x7, priority response
24x7, immediate response
Support Channels
Ticket and e-mail support
Ticket, e-mail and phone support
Ticket, e-mail, phone, Slack, Teams and Whatsapp
Dedicated Analyst
não incluído
não incluído
incluído
SLA
Business hours only
Prioritized for critical tickets
Prioritized
Alert Dashboard
não incluído
incluído
incluído
Active API Monitoring
não incluído
Up to 5 APIs
Up to 50 APIs
Pricing
Included in all Sensedia products
Pricing upon request
Pricing upon request
More services

Explore our complete portfolio of services

Support

Proactive monitoring of your digital ecosystem

Customer Success

Ensure success by leveraging the support of our top-notch Customer Success (CS) team, which is dedicated to helping you reach your goals through proactive support and strategic guidance.

Expert Services

Leverage our consulting expertise to optimize every aspect of your API and microservices strategy, unlocking maximum potential at every step.

Developer Experience

Offer premium support to your API consumers through our expert team and our custom developer portal, providing an exceptional developer experience.

Frequently asked questions

Find answers to the most common questions about our User Experience services here.

I struggle with scattered and inconsistent documentation. How does Sensedia solve this?

We centralize everything, including documentation from other gateways, into a clean, customized experience.

How does Sensedia make integration easier for developers?

We create unified, functional documentation that streamlines the integration journey.

Can the Dev Portal be customized to fit my strategy?

Yes. We turn pain points into custom workflows, features, and resources aligned with your business objectives.

How can your Dev Portal give my company a competitive edge?

By embedding your business rules into clear workflows and user-friendly interfaces, your Portal transforms into a powerful driver of efficiency and partner loyalty.

Transform Your API Portal Into a Growth Engine

With Sensedia’s UX expertise, your Developer Portal becomes a powerful channel for value creation, driving API adoption, simplifying developer and partner onboarding, and delivering better digital experiences to your partners.