Our client’s challenge
Improve digital communication channels in an agile and intelligent manner.
Sensedia’s role
Sensedia Events Hub played a key role in enabling an Event-Driven Architecture, bringing agility, scalability, resilience, and extensibility to the IT architecture. The API Gateway, on the other hand, standardized security across interfaces, guaranteeing a modern application with the necessary security measures.
Experience gains
The app supports patients from admission to discharge, starting from pre-check-in, managing their queue for medical attention, and enabling convenient bill payment all within the app.
Strategic gains
APIs played a crucial role in enabling seamless communication between hospital and health insurance systems and platforms. They helped IT teams in facilitating information accessibility, resulting in a streamlined and agile customer service.
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