Client Challenge
To support its growth and expand into new sales channels, the company needed to accelerate its digital capabilities. However, IT infrastructure limitations, particularly legacy systems, created significant integration challenges. With a lean IT team, building new integrations was slow, delaying critical processes such as credit quota updates, which could take up to 24 hours and impact both sales and operational efficiency.
Sensedia Role
Sensedia served as a strategic partner to Fruki, providing an API Management platform integrated with Sensedia Integrations, its iPaaS solution, enabling the agile creation of new integrations. In addition, Sensedia delivered specialized consulting support to define best practices and strengthen API security and governance, driving a fast and sustainable digital transformation.
Experience Gains
Sensedia’s iPaaS enabled the processing of more than 3,000 orders per day, optimizing sales management and customer service while improving efficiency in entering new sales channels. It also brought greater agility to the credit approval process, reducing approval time from 24 hours to less than five minutes.
Strategic Gains
Integration time was cut by 50 percent, enabling Fruki to respond faster to market demands. Sensedia’s Analytics and API Management gave full visibility and control, supporting safer operations and expansion into new C-Commerce channels.
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