José Alves Group adopts sales by WhatsApp and chatbot in a hybrid architecture

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One of the largest construction companies in the country, with more than 40 years of history, 150,000 units delivered or incorporated and more than 6,000 employees. It is present in all regions of Brazil.One of the main business conglomerates in Goiás (Brazil), the group has Coca-Cola Bandeirantes in its portfolio, a manufacturer of Coca-Cola Brasil products, which serves more than 250 municipalities in the state and Tocantins.

Customer's challenge

Integration between your systems, establishing communication through APIs, quickly and securely.

Sensedia's role

Acting in the development of APIs, which enabled this integration and streamlined the migration to the cloud.

Gains in experience

Agility in the sales process, from the closing of the order, its tracking to the forecast of the delivery date of the products.

Strategic gains

Modernisation of the sales model, including another service channel through WhatsApp and chatbot, increasing business capacity.

"We sought Sensedia because we needed a lot of integration between the systems, establishing communication through APIs, in an agile and safe way, which allowed us to monitor everything that travels in the environment, improving management."

Onivaldo Valentim
IT Manager, José Alves Group

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