Grupo José Alves enables sales through WhatsApp and chatbot in a hybrid architecture

Grupo José Alves: A Case Study

client

Grupo José Alves

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The group's portfolio includes the manufacturer of Coca-Cola products in Brazil, serving over 250 municipalities in the state and Tocantins.

The group's portfolio includes the manufacturer of Coca-Cola products in Brazil, serving over 250 municipalities in the state and Tocantins.

Our client’s challenge

Seamless integration of their systems, facilitating fast and secure communication via APIs to enable new channels.

Sensedia’s role

Our focus was on API development, enabling the integration of new channels and streamlining cloud services migration.

Experience gains

Agility in the sales process, from order placement, tracking, and estimated product delivery dates.

Strategic gains

Modernizing the sales model by adding additional customer experience channels through WhatsApp and chatbot, enhancing the group’s market presence.

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Accelerate the delivery of your digital initiatives through less complex and more efficient APIs, microservices, and Integrations that drive your business forward.