Our client’s challenge
Seamless integration of their systems, facilitating fast and secure communication via APIs to enable new channels.
Sensedia’s role
Our focus was on API development, enabling the integration of new channels and streamlining cloud services migration.
Experience gains
Agility in the sales process, from order placement, tracking, and estimated product delivery dates.
Strategic gains
Modernizing the sales model by adding additional customer experience channels through WhatsApp and chatbot, enhancing the group’s market presence.
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