Grupo José Alves enables sales through WhatsApp and chatbot in a hybrid architecture


Grupo José Alves

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The group's portfolio includes the manufacturer of Coca-Cola products in Brazil, serving over 250 municipalities in the state and Tocantins.

Our client’s challenge

Seamless integration of their systems, facilitating fast and secure communication via APIs to enable new channels.

Sensedia’s role

Our focus was on API development, enabling the integration of new channels and streamlining cloud services migration.

Experience gains

Agility in the sales process, from order placement, tracking, and estimated product delivery dates.

Strategic gains

Modernizing the sales model by adding additional customer experience channels through WhatsApp and chatbot, enhancing the group’s market presence.

By harnessing the power of AWS services, specifically Amazon EKS for container orchestration, Amazon S3 for secure data storage, and Amazon RDS for efficient database management, our solution is elevated to new heights of performance and reliability.

Looking forward, our vision for future innovation remains tightly intertwined with AWS. As we continue to explore the potential of services such as EKS, S3, and RDS, we are committed to pushing the boundaries of what's possible, driving technological advancement and setting new industry standards.

Embodying the essence of cloud-native architecture, our solution operates flawlessly as a SaaS platform on AWS. Amazon EKS ensures seamless deployment, scaling, and management of containers, enabling us to deliver an unparalleled user experience. The robustness of Amazon S3 guarantees data security and accessibility, while Amazon RDS optimizes database operations for maximum efficiency.

In the ever-evolving digital landscape, our partnership with AWS positions us not just as industry leaders in API management, but as pioneers who harness the full potential of EKS, S3, and RDS to deliver sustainable success and exponential growth to our clients.

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