With Sensedia’s support, a healthcare provider impacts over 700,000 lives through innovative and sustainable API-driven solutions

Customer Challenge 

A leading healthcare operator in Brazil faced the challenge of modernizing its technology and achieving seamless data interoperability across a vast ecosystem of regional facilities and thousands of accredited establishments. The organization aimed to improve governance, enhance system efficiency, and integrate digital solutions in a scalable, agile way.

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Sensedia’s Role

Sensedia was instrumental in the transition from a monolithic architecture to a composable one, leveraging its API Gateway to expose and manage APIs. This streamlined the number of active APIs, improving governance and efficiency, while empowering the organization to deliver new digital products.

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Experience Gains

The organization replaced physical card issuance with a sustainable, fast, and secure QR-code solution. It also modernized access to health plan information, making it easier to search for specialties and doctors. This project impacted over 700,000 lives, enhancing both agility and sustainability.

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Strategic Gains

The project improved API governance and observability while enabling continuous integrations with new healthcare partners. Another high-value strategic outcome was the creation of an innovation hub that fosters collaboration with startups and drives new technological solutions in the healthcare sector.