Energisa modernizes digital channels and enhances Customer Experience through Sensedia technology
Energisa's Digital Channels Enhancement
Energisa is Brazil's largest private group in the electricity sector, serving more than 8 million customers. Boasting a workforce of 15,000 employees nationwide, it ranks fifth in energy distribution in the country.
Our client’s challenge
The need for a robust, agile, scalable, customer-focused architecture based on microservices, coupled with an API platform, to drive business objectives while supporting the new demands of the digital era.
Sensedia’s role
Implement Sensedia’s API management platform to serve external applications for customers and suppliers, and support internal operations providing comprehensive coverage with reduced latency and security risks.
Experience gains
The efficient communication between microservices to ensure proper functioning of applications and, consequently, deliver a seamless experience for end users.
Strategic gains
The restructuring of digital channels has facilitated the company's proximity to customers, enhancing brand engagement, and agility of service, to better align with current market demands.
Your journey to success begins here
Trust in us to deliver the finest integrations for your business, backed by market-leading solutions and our expert teams.
Empowering our clients through composable architecture solutions
Driving scalability and growth to our clients through market-leading APIs, microservices, and Integrations.
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Embrace an architecture that is agile, scalable, and integrated
Accelerate the delivery of your digital initiatives through less complex and more efficient APIs, microservices, and Integrations that drive your business forward.
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