Integration of customer information and online services through a multichannel platform that acts as an information and service hub for owners.
Implementation of the API management platform, which allowed integrations through a gateway that establishes these connections.
More agility and comfort in customer service, raising your satisfaction index. Governance and security in the management of APIs. Easy-to-use, low-friction platform.
Development of new products and service channels, in addition to ensuring more information security. Transformation of the company into a technology company, evaluating new business fronts through data from the digital environment.
"All the main services we offer go through Sensedia, this allows the activation of new fronts, in an easier and faster way. With the central hub of APIs, we gain both resilience and simplicity, not forgetting the governance and security we need, and having an easy-to-use, almost frictionless platform."
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