Direcional improves customer satisfaction and invests in digital inclusion
Direcional's Customer Satisfaction
Direcional boasts a 40 year history, 150,000 units delivered or incorporated, and over 6,000 employees. It is present in all regions of Brazil.
Our client’s challenge
Integrating all customer information and online services through a multi-channel platform that serves as an information and service hub for property owners.
Sensedia’s role
Implement Sensedia’s API management platform, enabling integrations through a gateway that establishes these connections.
Experience gains
Improved customer satisfaction by providing faster and more user-friendly customer service, through robust API governance and security.
Strategic gains
Developed new products and customer service channels, while ensuring information security. Leveraging technology and data to explore new business opportunities.
Sensedia enables enterprises to modernize legacy systems by building a governed API and integration backbone on AWS. Leveraging Amazon EKS for container orchestration, Amazon S3 for secure data management, and Amazon RDS for resilient storage and performance, our approach gradually decouples legacy cores into composable, cloud-native services, without disrupting existing operations.
This modernization journey is aligned with Sensedia’s philosophy: connect, expose, and evolve. We start by exposing legacy capabilities through APIs, then progressively migrate workloads into managed environments like EKS and RDS, while ensuring data consistency and governance through our hybrid gateway and iPaaS.
Together with AWS, Sensedia drives sustainable modernization, not just a lift-and-shift. By combining AWS’s scalability with Sensedia’s expertise in API lifecycle management and integration, we help clients evolve from legacy monoliths to intelligent, composable platforms that fuel innovation and new digital channels.
Our shared vision with AWS is to continuously push the boundaries of modernization, enabling our clients to transform at their own pace while laying a secure, future-ready foundation for growth and interoperability.
Your journey to success begins here
Trust in us to deliver the finest integrations for your business, backed by market-leading solutions and our expert teams.
Empowering our clients through composable architecture solutions
Driving scalability and growth to our clients through market-leading APIs, microservices, and Integrations.
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Embrace an architecture that is agile, scalable, and integrated
Accelerate the delivery of your digital initiatives through less complex and more efficient APIs, microservices, and Integrations that drive your business forward.
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